Free delivery within 5km: measured from where, and how it applies

Where the 5km is measured from

This is the first thing people ask: five kilometres from where to where? To be clear: the radius is measured from whichever Banh Mi XANH shop is closest to the delivery address — not from some fixed point in the middle of the city. With five shops spread across the centre and District 7, most addresses in Districts 1, 3, 4 and 5, or around Nguyễn Hữu Cảnh and Bùi Văn Ba, fall inside at least one shop's radius.

Five shops, five measuring points

• 38 Lê Thị Riêng, District 1
• 15B Nguyễn Thị Minh Khai, District 1
• 2B Trần Hưng Đạo, District 1
• 148B Đề Thám, District 1
• 210 Bùi Văn Ba, District 7

When an order comes in, dispatch picks the shop nearest the delivery address to measure from — it does not send a rider from a further shop and charge you for the difference. If your address sits between two shops, the nearer one is used.

Checking before you order

The simplest method: open a map and measure from your address to the nearest of the five. Under 5km, and an order from 500,000d is delivered free. If you are unsure, call 0923.183.183 — staff check and tell you within a couple of minutes.

What qualifies for free delivery

The condition is plain: an order from 500,000d, within 5km of the nearest shop. It applies to every kind of order, from a few Thập Cẩm at 59,000d or Đậu Hũ Cay at 56,000d to a combined order for a whole group or office. There is no limit on the number of items — only the total matters.

Orders under 500,000d

They are still delivered; a fee based on the actual distance is added. Staff quote that figure before you confirm, so nothing appears unexpectedly at the door.

Beyond the 5km radius

Deliveries still go out past 5km — they are simply no longer fully free. The extra distance is charged per kilometre beyond the radius, and quoted upfront so you can decide whether to combine orders instead: a couple of Nut Milk Coffees at 45,000d or a Brown Sugar Nut Milk Bubble Tea at 48,000d can be enough to reach the threshold.

Bulk orders for offices, ceremonies and temples

This is what corporate customers, event organisers and temples ask most: how far ahead to order, how it is priced, and how far it can be delivered.

How far ahead to order

Up to a few dozen loaves can be ordered the same day — two or three hours' notice is enough to prepare and deliver on time. For large orders, from a few hundred loaves for a temple ceremony or a company event, call at least a day ahead so the shop can arrange ingredients and packing staff and not run late for the ceremony.

How mixed orders are priced

By listed price per item multiplied by quantity, plus drinks if ordered. For example, 100 Chả Lát Chay at 53,000d with 50 Jasmine Lemon Teas at 36,000d — the total is quoted in full before delivery, with no hidden surcharge. Orders of this size almost always clear 500,000d, so most are delivered free if the address is within 5km of the nearest shop; outside it, the distance fee applies as above.

The fastest way to order

Call 0923.183.183 directly, give the delivery address and what you want; staff name the shop handling it, the delivery time and any fee, all on the call. The shops are open 24 hours, so someone takes the order at any time — an urgent one for a night shift, or an early one for a morning ceremony.

Quick questions

Is the 5km straight-line or actual road distance?

Actual road distance from the nearest shop to the delivery address, not straight-line. So an address that looks close on a map can still exceed 5km if the roads go around. Call the hotline to have it checked exactly before you order.

My address is between two shops — which one counts?

The system picks whichever of the five is nearest the delivery address, and measures the distance and fee from there. You do not need to choose; staff tell you which shop is handling it when they take the order.

How far ahead should a company order 200 loaves?

Call at least a day ahead so the shop can prepare ingredients and pack in time. Orders under a few dozen can be placed the same day with two or three hours' notice.

Is a 400,000d order within 5km delivered free?

Not quite — it is under the 500,000d threshold, so a distance-based fee applies, quoted before you confirm. Adding an item or two to reach the threshold makes it free.

Will you deliver to a temple outside the city, beyond 5km?

Yes. Only the distance beyond the radius is charged, by the actual kilometres, and quoted clearly when you order so the temple can plan.

Can I order online, or do I have to call?

Calling 0923.183.183 is fastest, because staff confirm the shop, the delivery fee and the time within the call. It works for a single order and for bulk ceremony or company orders alike.